Managed Server Services

BlueBridge Managed Server Services provides for the day-to-day support of the server OS within virtualized environments located in any BlueBridge data center. This service includes the following functions:

 

Auditing, normalization and tuning of the current services to meet minimum standards of new deployments (existing servers)

System and Performance Monitoring (including ticket creation and escalation) Utilizing LogicMonitor, included with each instance of a Managed Server

 • Patch management and deployment – OS Patch Management Service is included with each instance of a Managed Server. BlueBridge will conduct patches monthly. Customer will be notified should that schedule need to change.

 • Local resource management (CPU, memory, disk)

 • Configuration of DNS and NTP (time) service sources

 • Configuration of AD/domain membership where applicable

 • Installation and configuration of applicable BlueBridge Management tools and user accounts/groups related to:

Monitoring 

Patch Management

 Anti-Virus (Symantec Endpoint Protection)

 

Maintain basic system inventory. This includes items such as Machine Name, OS type, Memory, processor and disk information.

 • Detailed troubleshooting

Our Strategic Partners

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The BlueBridge Difference

  • Integrity

    We do not put our name on what we cannot stand behind as both people and as an organization.

  • Excellence

    We are award winning in innovation, operations, customer service and philanthropy.

  • Dedication

    We answer our phones, we return calls promptly and are physically present whenever our clients need us.

  • Efficacy

    We are problems solvers and take the time to find the best solution to the issues our clients bring to us.

  • Passion

    We believe in our services, our organization, our team and our clients.

  • Holistic

    We are a total solutions provider bringing you one-stop-shopping for all your IT needs.

  • Stewardship

    Our clients trust us with the backbone of their businesses and we do not take that lightly.

Managed Server Services

Patch Management

  • Scheduled and Managed Patching

  • Easy Rollback

 

Advanced Monitoring

  • Advanced Availability, Uptime

  • CPU, Memory, Disk Processes, Services, Jobs

  • Event & Application Logs

  • Performance Counters & Statistics

  • External Webservices Monitoring

 

Managed Server Security

  • Anti-Virus

  • Anti-Malware

  • Host based IDS/IPS