Managed Server Services

BlueBridge Managed Server Services provides for the day-to-day support of the server OS within virtualized environments located in any BlueBridge data center. This service includes the following functions:

 

• Auditing, normalization and tuning of the current services to meet minimum standards of new deployments (existing servers)

• System and Performance Monitoring (including ticket creation and escalation) Utilizing LogicMonitor, included with each instance of a Managed Server

 • Patch management and deployment – OS Patch Management Service is included with each instance of a Managed Server. BlueBridge will conduct patches monthly. Customer will be notified should that schedule need to change.

 • Local resource management (CPU, memory, disk)

 • Configuration of DNS and NTP (time) service sources

 • Configuration of AD/domain membership where applicable

 • Installation and configuration of applicable BlueBridge Management tools and user accounts/groups related to:

Monitoring 

Patch Management

 Anti-Virus (Symantec Endpoint Protection)

 

• Maintain basic system inventory. This includes items such as Machine Name, OS type, Memory, processor and disk information.

 • Detailed troubleshooting

Our Strategic Partners

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The BlueBridge Difference

  • Integrity
    Integrity

    We do not put our name on what we cannot stand behind as both people and as an organization.

  • Excellence
    Excellence

    We are award winning in innovation, operations, customer service and philanthropy.

  • Dedication
    Dedication

    We answer our phones, we return calls promptly and are physically present whenever our clients need us.

  • Efficacy
    Efficacy

    We are problems solvers and take the time to find the best solution to the issues our clients bring to us.

  • Passion
    Passion

    We believe in our services, our organization, our team and our clients.

  • Holistic
    Holistic

    We are a total solutions provider bringing you one-stop-shopping for all your IT needs.

  • Stewardship
    Stewardship

    Our clients trust us with the backbone of their businesses and we do not take that lightly.

Managed Server Services

Patch Management

  • Scheduled and Managed Patching

  • Easy Rollback

 

Advanced Monitoring

  • Advanced Availability, Uptime

  • CPU, Memory, Disk Processes, Services, Jobs

  • Event & Application Logs

  • Performance Counters & Statistics

  • External Webservices Monitoring

 

Managed Server Security

  • Anti-Virus

  • Anti-Malware

  • Host based IDS/IPS